How do I cancel my order?

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We are here to help! Send a brief email to info@southtree.com explaining why you'd like to cancel, and one of our agents will get back to you within 1–2 business days. 

If you would prefer to speak to a representative, call us at 423-228-2274. Our phone support hours are 9am to 5pm EST from Monday to Friday.

Please note: We cannot cancel orders that have already been received by our team.

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