How do I redeem and ship my Groupon order?

Using your Groupon code with Southtree is easy!

Groupon redemption codes are valid towards any of our services up to the dollar amount they are worth. To use your Groupon, head over to https://southtree.com/order to begin the checkout process. After clicking the "Checkout" button, simply enter the redemption code in the box that says "Add Promo Code" during the Shipping portion of the checkout process.

Type in your redemption code and press apply. Your discount will be applied and you will see it reflected under the Order Summary pane. Groupon redemption codes usually start with a capital G.

Groupon codes may not cover return shipping costs and you can see that reflected under the terms and conditions on your voucher.

When packaging up your order, be sure to include your order number as well, so we know exactly who it belongs to!

Make sure you retain your tracking information, no matter what carrier you use. 

When you're ready to ship out your box, our address is:

Southtree
515 North Holtzclaw Avenue
Chattanooga, TN 37404

After we receive your order, our standard processing time is estimated at 6-8 weeks once your order arrives at our processing facility.

We believe in quality, so we do everything by hand and we won’t compromise. We want to ensure the best quality digitizing experience.

Certain specialty formats require additional processing time, and during peak processing seasons processing time can be extended.

We provide online order tracking so you can always monitor your order’s progress. To track the progress of your order, head on over to https://southtree.com/order-tracking and input your ZIP code and order number.

Once we've completed your order, we'll ship it back to you! You should receive your tracking information in an email, and after that, there's only a few more days until it's on your doorstep!

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