The answer is: it depends! You have a couple of different options.
After you place your order, we will mail you a shipping packet with a FedEx Smartpost Returns label that you are welcome to use. Please note that this label is not prepaid. It costs an additional $9.95, and we will reach out to you for payment when your order is received in our facility. If you use our label, the estimated delivery time is 6-12 business days.
Alternatively, you can use whatever shipping method you prefer. We don't require that you use our $9.95 label. Just make sure everything is packed securely and your items are barcoded with our stickers. If you choose to send your order to us before receiving the shipping packet, be sure to include your order number in your package. You can ship to:
515 N Holtzclaw Ave
Chattanooga, TN 37404
If you do decide to ship without our label, you're welcome to choose any shipping service you'd like, but we do recommend making sure to get a tracking number for your peace of mind.