We are very sorry. An unauthorized charge is never something we intend, and we want to help you get it sorted out right away.
If there is a card to your card that you did not authorize, please contact our Customer Support team by email here. Or, if you prefer to speak to a representative over the phone, we offer limited phone support at (800) 656-6032. Our phone lines are open Monday - Friday from 10am - 4pm EST. Call us, we'd love to hear from you.
We can also be reached by our live chat feature at the bottom right-hand corner of your screen.