What do I do if I see an unauthorized charge to my credit card?

We are very sorry. An unauthorized charge is never something we intend, and we want to help you get it sorted out right away.

If there is a card to your card that you did not authorize, please contact our Customer Support team by email here. Or, if you prefer to speak to a representative over the phone, we offer limited phone support at (800) 656-6032. Our phone lines are open Monday - Friday from 10am - 4pm EST. Call us, we'd love to hear from you.

We can also be reached by our live chat feature at the bottom right-hand corner of your screen.


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