What do I do if I see an unauthorized charge to my credit card?

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We are very sorry. An unauthorized charge is never something we intend, and we want to help you get it sorted out right away.

If there is a charge to your card that you did not authorize, please contact our Customer Support team by email at info@southtree.com. If you prefer to speak to a representative, we offer phone support at (800) 656-6032. Our phone support hours are 9am to 5pm EST from Monday to Friday. Call us, we'd love to help get your issue resolved. 

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