I have a problem with my order, what do I do?

We are sorry to hear that! If something is missing or not up to the proper standards, we want to fix it.

Simply contact our Customer Support Team by email at info@southtree.com. Or, if you prefer to speak to a representative, we offer limited phone support at (800) 656-6032.Our phone support hours areMonday–Friday, 8 AM–midnight EST, and Saturday–Sunday, 9 AM–4 PM EST.

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