I would like to change or add items to my order. What should I do?

If you have not shipped your order to us yet, we can definitely help with that!

Simply contact our Customer Support Team by email at info@southtree.com. Or, if you'd prefer to speak to a representative, call us at (800) 656-6032. Our phone lines are open Monday through Friday 8am to 6pm EST, and from 11am to 4pm EST on Saturday and Sunday.

If you have already shipped your order to us, while we can definitely make changes, like adding a USB thumb drive to your order, any additional video tapes, film reels, audio, or photos will require a separate order. This is a safety measure to make sure we know where all of your items are at all times.

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