If you have not shipped your order to us yet, we can definitely help with that!
Simply contact our Customer Support team by email here. Or, if you prefer to speak to a representative over the phone, we offer limited phone support at (800) 656-6032. Our phone lines are open Monday - Friday from 10am - 4pm EST. Call us, we'd love to hear from you.
We can also be reached by our live chat feature at the bottom right-hand corner of your screen.
Just let know what you want, and we are happy to help.
If you have already shipped your order to us, while we can definitely make changes, like adding a USB thumb drive to your order, any additional video tapes, film reels, audio, or photos will require a separate order. This is a safety measure to make sure we know where all of your items are at all times.