I would like to change or add items to my order. What should I do?

If you have not shipped your order to us yet, we can definitely help with that!

Simply contact our Customer Support Team by email at info@southtree.com. Or, if you'd prefer to speak to a representative over the phone, we offer limited phone support at (800) 656-6032. Our phone lines are open Monday–Friday, 8 AM–midnight EST. We would love to hear from you!

If you have already shipped your order to us, while we can definitely make changes, like adding a USB thumb drive to your order, any additional video tapes, film reels, audio, or photos will require a separate order. This is a safety measure to make sure we know where all of your items are at all times.

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