As soon as you hit the submit button during the checkout, your order will be processed and you will receive a six digit order number. The Southtree team will fulfill your order and get your box shipped out within 48 hours.
Once a Southtree box arrives at our processing facility, our standard processing time frame is estimated at 4–6 weeks. When we receive your order in our facility, we will send an email notification immediately to let you know it has been received. As your order moves through our plant, we will send you emails every step of the way, keeping you updated at every turn.
If you have sent in your order, you can track the status of your order by visiting southtree.com/order-tracking.