As soon as you hit the submit button during checkout, your order will be processed and you will receive an order confirmation number. The Southtree Team will fulfill your order and get your box shipped out within 48 hours*. Transit time will add another 2–8 business days, depending on which shipping option you select.
Our standard processing time frame is estimated at 6-8 weeks once we receive your order in our processing facility. When we receive your order in our facility, we will send an email notification immediately to let you know. As your order moves through our facility, we will send you emails every step of the way, keeping you updated at every turn.
If you have sent in your order, you can track the status of your order by visiting southtree.com/order-tracking.
*This time frame can vary, especially during peak times such as the Christmas holiday.