Products and Services
- What will I receive back when I purchase a reel-to-reel USB thumb drive or digital download?
- What will I receive back when I purchase a reel-to-reel CD set?
- Which storage option is best?
- I need my digital download link. How do I get it?
- Can you transfer my personal DVD or mini DVD to a digital file?
- How can I Live Chat with Southtree?
- Why is there blue screen on my files?
- Do you clean film before you digitize it?
- Can you convert my film reels?
- Why is there extra blank footage on my digital files?
- Can you color correct my film?
- Why does my film jump around?
- Why does my tape play fine in my player, but my DVD looks lower quality?
- My USB thumb drive keeps asking to be formatted every time I plug it in. What should I do?
- How can I edit my audio digital files?
- What can I do with my digital files, and how do I edit them?
- Why can't I change the names of my files in Google Drive?
- What are the weird lines at the bottom of my tape?
- Can you combine my tapes onto a single DVD?
- My digital files look jumpy or choppy when I play them back in Quicktime. What should I do?
- Why won’t my digital files work in iMovie?
- What is optical sound, and can you capture it from my 8mm or 16mm film reels?
- What is tracking?
- Do you offer bulk pricing?
- How do I play my DVDs/CDs?
- How do you title your DVDs/CDs?
- How does disc titling work?
- What are the film reel sizes you accept?
- Can I add a USB thumb drive to my order?
- Can I submit multiple promo codes on a single order?