How It Works
- What are the dimensions of your boxes?
- Is it safe to send my order in right now with everything related to COVID-19 going on?
- Are you still open and taking orders during COVID-19?
- Are things delayed due to COVID-19?
- Can I play my thumb drive on my TV?
- Why are my audio reels split into multiple files?
- Why are my tapes split into multiple files?
- Why is my film reel split into multiple files?
- What is digitization?
- How do I access my thumb drive files?
- How do I prep my film before sending?
- What is the video quality?
- What is Digital Download?
- What is your privacy policy?
- Do you repair film?
- Can I send my photo items to you in albums, frames, cases, carousels, or sleeves?
- Does my Southtree Box expire?
- Do you offer gift certificates?
- Do you provide services internationally?
- How do I unsubscribe from the e-mail list?
- What is the price of an extra item?
- Can I drop off my media in person?
- Do you ship to Hawaii and Alaska?
- Can you convert 110 Format Slides?
- Why should I digitize my home videos and photos with Southtree?
- What do I get back?
- Do you send back my originals?
- Is it safe?